When I started on AIM, I felt overloaded and frustrated, the work we have done has re-ignited the enthusiasm for my role. I now understand the importance of allowing myself to step into the learning zone more often. I am better at fostering ideas and now recognise my teams capability.

As a result of AIM, I feel more relaxed, I am more confident, more focused and recognise for myself when I am performing well (or not!). What I have learnt and applied has made a huge difference to my home life too making me feel able and ready for the next level of challenges that my role will bring.

I have seen the need to reduce my workload and reduce the stress I was under. As I gained confidence, I have helped my team to understand the need to take ownership for what they do which has enabled me to relinquish tasks and focus more on the bigger picture."

I recognised a big improvement in my listening skills and have a better working team as a result. I now appreciate why I do the things that I do and am clear on the areas I need to continue developing.

I have picked up many new skills, and I feel that I have found my business voice, giving me the confidence to air my views on the strategy of the organisation. Between myself and the other two people who have been through the AIM programme from Lustalux, there is almost an unspoken knowingness about how we should all work better together, which will improve results from every perspective.